Support

Call 1-800-644-4051 to get help now!

Looking for Answers?


You've come to the right place. At Software For Real Estate Professionals, we offer solutions that keep your business moving. Our support options are designed to provide the answers you need without any hassle or frustration.

Knowledge Base


Find answers to your most common questions in our Knowledge Base.

Chat Support


Customer support has never been quicker or easier now that you can chat instantly with our tech and sales departments. No waiting and no charge if you are on the Appraise-It Subscription Plan! Select 'Instant Customer Service' from Appraise-It's Help menu to start chatting now.

Phone Support


You are eligible for free phone support as long as you are on an active subscription plan. Call 1-800-644-4051 now to get the help you need.

Email Support


You are eligible for free Email support as long as you are on an active subscription.
Submit a Technical Support Request.

Pay-Per Incident


A pay-per-incident plan is for customers that are not on an active subscription plan. The fee is $75 per half hour.

Check Services Status


SFREP's status page is a quick and easy way to check the status of our web services such as Flood Maps and Street Maps. To receive instant notifications via email or SMS, click here to subscribe.

Try The Appraise-It Software Suite
for $45 / Month

  • Appraise-It
  • Unlimited Street Maps
  • Sketch-It
  • Image & Comp Manager
  • AI Ready Module
  • UAD Module
  • Phone, Email, and Chat Support
  • Digital Signatures