If your Actual Age is zero but a zero does not appear in the field, make sure you are on the latest version of Appraise-It. In Appraise-It 11.2.8 and above, the default formatting settings for this field has been adjusted to prevent this from occuring.
If you're already on the latest version of Appraise-It but you are still experiencing this issue, you are probably working in a report or custom skeleton that was created prior to updating, and therefore the old incorrect formatting is still being applied.
1. Right-click in the Actual Age field.
2. Go to Format ⇨ Display Zeros.
3. If this is a custom skeleton, repeat step 2 for all Actual Age fields in the report, then go to File ⇨ Save as skeleton to resave, then close. If this is a report, repeat step 2 for any other Actual Age fields in the report that came out to zero, then proceed to step 4.
4. Click in the Actual Age field(s) where you need a zero, then click Apply in the UAD Helper to reinsert the zero.
