Knowledge Base

What do I do if I can't find my digital.sig file?

If you need to install your digital signature but do not have the digital.sig file Sales sent you, you can extract the digital.sig file from an existing signed report.

1. Open an existing signed report.
2. Hold down the "Ctrl" key and go to the Utilities menu. (When the menu opens, you can release "Ctrl".)
3. Select Export digital signature.

Export Digital Sig Option
4. A standard Save As dialog will appear, defaulting to your TRADATA\ADMIN folder. Make a note of the file name (by default, it will name the file after you), and click Save.
5. In Appraise-It, go to ActionChange User Info.
6. Click Signature.
7. A standard File Open dialog will appear, defaulting to your TRADATA\ADMIN folder. Select the file you saved in step 5 and click Open.
8. You will be prompted for your digital signature's password. The default password is "password", but if you have changed it in the past, you will need to use your password. Enter the password and click OK.
9. Your signature will appear in the User Info dialog. Click OK.

You can now digitally sign reports.

If you do not have access to an existing signed report, contact our Sales department. They will either send you your existing digital.sig (if it is still on file) or make you a new one.

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Last Updated
March 11, 2011